Walrath Jo M, Dang Deborah, Nyberg Dorothy
Johns Hopkins University School of Nursing, Baltimore, Maryland 21218, USA.
J Nurs Care Qual. 2010 Apr-Jun;25(2):105-16. doi: 10.1097/NCQ.0b013e3181c7b58e.
Disruptive behavior in healthcare has been identified as a threat to quality of care, nurse retention, and a culture of safety. A qualitative study elicited registered nurse experiences with disruptive clinician behavior in an acute care hospital. A conceptual framework was developed to provide a structure for organizing and describing this complex construct that includes 4 primary concepts: disruptive behaviors and its triggers, responses, and impacts.
医疗保健中的破坏性行为已被确认为对医疗质量、护士留用率和安全文化的一种威胁。一项定性研究引出了注册护士在一家急症护理医院中遭遇临床医生破坏性行为的经历。开发了一个概念框架，为组织和描述这一复杂结构提供一个架构，该结构包括4个主要概念：破坏性行为及其触发因素、应对措施和影响。
