患者及家属听不到的内容：临终关怀多学科团队会议中的幕后沟通
What Patients and Families Don't Hear: Backstage Communication in Hospice Interdisciplinary Team Meetings.
作者信息
Wittenberg-Lyles Elaine M, Gee Ginnifer Cie', Oliver Debra Parker, Demiris George
机构信息
University of North Texas, Denton, Texas, USA.
出版信息
J Hous Elderly. 2009 Jan;23(1-2):92-105. doi: 10.1080/02763890802665007.
Backstage communication has been shown to play a vital role in a bona fide group's teamwork. Hospice interdisciplinary teams are considered bona fide groups, and hospice interdisciplinary team meetings constitute backstage communication because they occur away from patients and families. Video recordings of interdisciplinary team meetings were systematically coded for backstage communication mess ages and the extent to which different interdisciplinary team members participated in backstage communication was explored. Results revealed that predominant backstage communication messages included offering of impressions and formal reporting. The sharing of backstage messages in interdisciplinary team meetings enable hospice staff to manage emotions in the safety of the backstage as well as prepare for frontstage professionalism.
后台沟通已被证明在一个真正的团队的团队合作中起着至关重要的作用。临终关怀跨学科团队被视为真正的团队，而临终关怀跨学科团队会议构成了后台沟通，因为这些会议是在远离患者和家属的情况下进行的。对跨学科团队会议的视频记录进行了系统编码，以分析后台沟通信息，并探讨了不同跨学科团队成员参与后台沟通的程度。结果显示，主要的后台沟通信息包括表达印象和正式报告。在跨学科团队会议中分享后台信息，使临终关怀工作人员能够在后台的安全环境中管理情绪，并为前台的专业表现做好准备。
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