Nowak Paul, Holmes Gary, Murrow Jim
Breech School of Business Administration, Drury University, Springfield, Missouri 65802, USA.
J Hosp Mark Public Relations. 2010 Jan-Jun;20(1):14-25. doi: 10.1080/15390940903450925.
Explaining the rationale as to why employees leave their jobs has led to many different strategies to retain employees. The model presented here seeks to explain why employees choose to stay or to leave their place of employment. The information from the analysis will provide managers with well-tested tools to reduce turnover and to ascertain what employees value from their work environment in order to help the organization to retain those employees. The model identifies key factors that management can utilize to provide barriers to exit and retain professional employees in their health care units. Recommendations are provided that reward loyalty and build barriers to exit.
解释员工离职的原因催生了许多不同的留住员工的策略。这里提出的模型旨在解释员工为何选择留在或离开其工作岗位。分析所得信息将为管理人员提供经过充分检验的工具，以减少员工流动率，并确定员工从工作环境中看重什么，从而帮助组织留住这些员工。该模型确定了关键因素，管理层可利用这些因素设置离职障碍，在其医疗保健单位留住专业员工。文中还给出了奖励忠诚度和设置离职障碍的建议。
