Hatcher Simon
Department of Psychological Medicine, University of Auckland, Auckland, New Zealand.
Australas Psychiatry. 2010 Feb;18(1):4-6. doi: 10.3109/10398560903180125.
Risk management in mental health focuses on risks in patients and fails to predict rare but catastrophic events such as suicide. Commercial aviation has a similar task in preventing rare but catastrophic accidents. This article describes the systems in place in commercial aviation that allows that industry to prevent disasters and contrasts this with the situation in mental health.
In mental health we should learn from commercial aviation by having: national policies to promote patient safety; a national body responsible for implementing this policy which maintains a database of safety occurrences, sets targets and investigates adverse outcomes; legislation in place which encourages clinicians to report safety occurrences; and a common method and language for investigating safety occurrences.
心理健康领域的风险管理侧重于患者的风险,却未能预测诸如自杀等罕见但灾难性的事件。商业航空业在预防罕见但灾难性事故方面也有类似任务。本文描述了商业航空业为预防灾难而建立的系统,并将其与心理健康领域的情况进行对比。
在心理健康领域,我们应向商业航空业学习,做到:制定促进患者安全的国家政策;设立一个负责执行该政策的国家机构,该机构维护安全事件数据库、设定目标并调查不良后果;出台鼓励临床医生报告安全事件的立法;以及采用调查安全事件的通用方法和语言。