Organizational Science, University of North Carolina at Charlotte, 9201 University City Blvd., Charlotte, NC 28223, USA.
Accid Anal Prev. 2010 Mar;42(2):750-7. doi: 10.1016/j.aap.2009.11.004. Epub 2009 Dec 6.
This study investigated the role of after-action reviews on perceptions of safety climate at the group and organizational levels. Moderated and mediated regression analyses of data from 67 firefighting crews suggest that after-action review frequency positively influenced both levels of safety climate. Safety-oriented group norms fully mediated the relationship between after-action review frequency and group-level safety climate. Fire-station busyness moderated the relationship between after-action review frequency and organizational-level safety climate, such that the relationship was non-existent for highly busy stations. These findings suggest that after-action reviews constitute a specific venue through which managers can promote safety climate in high-risk environments.
本研究调查了行动后回顾对团体和组织层面安全氛围感知的作用。对来自 67 个消防小队的数据进行的调节和中介回归分析表明，行动后回顾的频率对两个层面的安全氛围都有积极影响。安全导向的团体规范完全中介了行动后回顾频率与团体层面安全氛围之间的关系。消防站的繁忙程度调节了行动后回顾频率与组织层面安全氛围之间的关系，对于非常繁忙的消防站，两者之间的关系并不存在。这些发现表明，行动后回顾构成了一个特定的场所，管理者可以通过这个场所在高风险环境中促进安全氛围。
