Postgraduate Pediatric Training Program, Department of Pediatrics, University of Padua, Padua, Italy.
Med Teach. 2010;32(2):e57-64. doi: 10.3109/01421590903199734.
The issue of quality assurance (QA) and quality improvement (QI), being the quality of medical education intimately related to the quality of the health care, is becoming of paramount importance worldwide.
To describe a model of implementing a system for internal QA and QI within a post-graduate paediatric training programme based on the ISO 9001:2000 standard.
For the ISO 9001:2000 standard, the curriculum was managed as a series of interrelated processes and their level of function was monitored by ad hoc elaborated objective indicators.
The training programme was fragmented in 19 interlinked processes, 15 related procedures and 24 working instructions. All these materials, along with the quality policy, the mission, the strategies and the values were made publicly available. Based on the measurable indicators developed to monitor some of the processes, areas of weakness of the system were objectively identified and consequently QI actions implemented. The appropriateness of all this allowed the programme to finally achieve an official ISO 9000:2001 certification.
The application of the ISO 9001:2000 standard served to develop an internal QA and QI system and to meet most of the standards developed for QA in higher and medical education.
医疗教育质量与医疗保健质量密切相关，因此质量保证（QA）和质量改进（QI）问题在全球范围内变得至关重要。
描述一种基于 ISO 9001：2000 标准在研究生儿科培训计划中实施内部 QA 和 QI 系统的模型。
对于 ISO 9001：2000 标准，课程管理为一系列相互关联的过程，其功能水平由专门制定的客观指标进行监测。
培训计划被细分为 19 个相互关联的过程、15 个相关程序和 24 个工作指令。所有这些材料，以及质量政策、使命、战略和价值观，都公开提供。基于开发来监测某些过程的可衡量指标，客观地确定了系统的薄弱环节，并随后实施了质量改进措施。所有这些的适当性使得该计划最终获得了官方的 ISO 9000：2001 认证。
ISO 9001：2000 标准的应用有助于开发内部 QA 和 QI 系统，并满足高等教育和医学教育中制定的大多数 QA 标准。
