College of Pharmacy, Western University of Health Sciences, Pomona, CA, USA.
J Am Pharm Assoc (2003). 2010;50(2):174-80. doi: 10.1331/JAPhA.2010.09204.
To describe the acceptance and refusal rates of travel-related vaccine and medication recommendations in a pharmacist-run travel health clinic, to evaluate the change in patient understanding of travel-related issues, to determine patient satisfaction with this clinic, and to determine factors influencing both patient acceptance and satisfaction.
Southern California (Claremont) between July 2007 and October 2008.
Hendricks Pharmacy is an independently owned community pharmacy that is part of the Good Neighbor Pharmacy Provider Network. The pharmacy offers a range of services including home delivery, compounding, and blood glucose, blood pressure, and cholesterol screenings.
Comprehensive pharmacist-run travel health clinic.
Patient acceptance and refusal rates of pharmacist-made recommendations, changes in patient understanding of travel-related issues resulting from pharmacist counseling, and patient satisfaction with this travel health clinic.
In a sample of 283 patients, overall patient acceptance of pharmacist-made recommendations was 84.7%. The primary reason for patient refusal of a recommendation was self-perceived low risk for infection. A subsample of patients (n = 82) completing a patient satisfaction survey found that 96% were satisfied with their overall visit. Patient satisfaction with the clinic and pharmacist services was correlated with overall patient acceptance.
The high rate of patient acceptance and satisfaction with this clinic supports adoption of pharmacists as nontraditional providers of travel health services.
描述在药剂师经营的旅行健康诊所中,与旅行相关的疫苗和药物建议的接受和拒绝率,评估患者对旅行相关问题的理解变化,确定患者对该诊所的满意度,并确定影响患者接受度和满意度的因素。
2007 年 7 月至 2008 年 10 月,南加州(克莱蒙特)。
亨德里克斯药房是一家独立拥有的社区药房,是好邻居药房提供商网络的一部分。该药房提供一系列服务,包括送货上门、配方和血糖、血压和胆固醇筛查。
综合性药剂师经营的旅行健康诊所。
患者对药剂师建议的接受和拒绝率、药剂师咨询对患者理解旅行相关问题的变化,以及患者对该旅行健康诊所的满意度。
在 283 名患者的样本中,患者对药剂师建议的总体接受率为 84.7%。患者拒绝建议的主要原因是自我认为感染风险低。完成患者满意度调查的患者亚样本(n=82)发现,96%的患者对整体就诊感到满意。患者对诊所和药剂师服务的满意度与总体患者接受度相关。
该诊所的高患者接受率和满意度支持将药剂师作为旅行健康服务的非传统提供者。