Department of Sociology, The University of British Columbia, Vancouver, BC.
Can J Aging. 2010 Mar;29(1):97-107. doi: 10.1017/S0714980809990353.
An estimated 36,000 home support workers assist older Canadians annually with daily activities, such as bathing, dressing, grooming, and light housework, yet home support workers' day-to-day experiences are not well understood. Mahmood and Martin-Matthews (2008) have developed a model that locates the home support worker, elderly client, and family member at the intersection of the public and private spheres framed by their social, spatial, temporal, and organizational features. This study, funded by the Canadian Institutes of Health Research, examines and refines that model through an analysis of in-depth interviews with home support workers in British Columbia. Home support workers identify key issues in service delivery and discuss a range of creative solutions to complete their daily tasks efficiently, effectively, and respectfully. The study's findings inform our understanding of home support workers' job experiences; they also highlight those qualities that characterize exceptional workers in navigating the various domains of home support.
据估计，每年有 36000 名家庭支持工作者为加拿大老年人提供日常活动的帮助，如洗澡、穿衣、梳妆和轻家务，但家庭支持工作者的日常工作经验并不为人所知。马莫德和马丁-马修斯（2008）已经开发了一个模型，将家庭支持工作者、老年客户和家庭成员定位在公共和私人领域的交叉点，这些领域由他们的社会、空间、时间和组织特征构成。这项由加拿大卫生研究院资助的研究通过对不列颠哥伦比亚省家庭支持工作者的深入访谈，对该模型进行了检验和完善。家庭支持工作者确定了服务提供中的关键问题，并讨论了一系列创造性的解决方案，以有效地、高效地、尊重地完成他们的日常任务。该研究的结果使我们能够了解家庭支持工作者的工作经验；它们还突出了那些在家庭支持的各个领域中具有非凡工作能力的特征。
