George Mason University, Department of Communication, Fairfax, VA, USA.
Patient Educ Couns. 2010 Mar;78(3):329-36. doi: 10.1016/j.pec.2010.01.013. Epub 2010 Mar 3.
This article reviews key communication issues involved in the design of effective and humane eHealth applications to help guide strategic development and implementation of health information technologies.
There is a communication revolution brewing in the delivery of health care and the promotion of health fueled by the growth of powerful new health information technologies.
The development, adoption, and implementation of a broad range of new eHealth applications (such as online health information websites, interactive electronic health records, health decision support programs, tailored health education programs, health care system portals, mobile health communication programs, and advanced telehealth applications) holds tremendous promise to increase consumer and provider access to relevant health information, enhance the quality of care, reduce health care errors, increase collaboration, and encourage the adoption of healthy behaviors.
With the growth of new and exciting health information technology opportunities, however, comes the daunting responsibility to design interoperable, easy to use, engaging, and accessible eHealth applications that communicate the right information needed to guide health care and health promotion for diverse audiences.
本文回顾了有效和人性化的电子健康应用程序设计中涉及的关键沟通问题，以帮助指导卫生信息技术的战略制定和实施。
在医疗保健服务的提供以及促进健康方面，一场沟通革命正在酝酿之中，这得益于强大的新型健康信息技术的发展。
广泛开发、采用和实施新的电子健康应用程序（如在线健康信息网站、交互式电子健康记录、健康决策支持程序、定制健康教育计划、医疗保健系统门户、移动健康通信程序和先进的远程医疗应用程序）有望增加消费者和提供者获取相关健康信息的机会，提高护理质量，减少医疗差错，增进协作，并鼓励采纳健康行为。
然而，随着新的令人兴奋的健康信息技术机会的增长，设计具有互操作性、易于使用、吸引人且易于访问的电子健康应用程序的艰巨责任也随之而来，这些应用程序需要传递正确的信息，以指导不同受众的医疗保健和健康促进。
