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将传统网站转变为患者门户技术。

Taking a traditional web site to patient portal technology.

作者信息

Labow Kimberly

出版信息

J Med Pract Manage. 2010 Jan-Feb;25(4):240-2.

Abstract

In this era of consumer-driven healthcare, consumers (your current and potential patients) seek healthcare information on the Internet. If your practice doesn't have a Web site, or has one that's static and uninformative, you won't be found, and the patient will move on to the next practice Web site. Why? Because only the most graphically appealing, informative, and patient-centered Web sites will drive patients to your practice. Patients are demanding improved communication with their physician. A practice Web site is a start, but the adoption of a fully functional, interactive Web site with patient portal solutions will not only improve patient-to-provider relationships but will also give the patient access to your practice from anywhere, at any time of the day. Furthermore, these solutions can help practices increase efficiencies and revenue, while reducing operating costs. With the American Recovery and Reinvestment Act of 2009 and other incentives for healthcare information technology adoption, the time is right for your practice to consider implementing technology that will bring considerable value to your practice and also increase patient satisfaction.

摘要

在这个消费者驱动型医疗保健的时代,消费者(即你当前和潜在的患者)会在互联网上搜索医疗保健信息。如果你的医疗机构没有网站,或者有一个静态且信息匮乏的网站,你就不会被患者找到,患者就会转向下一个医疗机构的网站。为什么呢?因为只有那些在视觉上最具吸引力、信息最丰富且以患者为中心的网站才能吸引患者前来就诊。患者要求改善与医生的沟通。医疗机构网站只是一个开端,但采用具备患者门户解决方案的全功能交互式网站不仅能改善医患关系,还能让患者在一天中的任何时间、从任何地点访问你的医疗机构。此外,这些解决方案有助于医疗机构提高效率和增加收入,同时降低运营成本。随着2009年《美国复苏与再投资法案》以及其他鼓励采用医疗信息技术的措施出台,现在正是你的医疗机构考虑实施能为机构带来巨大价值并提高患者满意度的技术的时机。

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