内科住院医师的情商：对临床绩效和职业倦怠的教育启示
Emotional Intelligence in Internal Medicine Residents: Educational Implications for Clinical Performance and Burnout.
作者信息
Satterfield Jason, Swenson Sara, Rabow Michael
机构信息
Division of General Internal Medicine, Department of Medicine, University of California San Francisco.
出版信息
Ann Behav Sci Med Educ. 2009;14(2):65-68.
Abstract
We measured emotional intelligence (EQ; the ability to perceive, understand, and manage emotions in the self and others) in a sample of 28 internal medicine residents at the beginning and end of an academic year. EQ scores increased significantly over the course of the year. Higher EQ scores at the end of the year were significantly related to higher ratings for overall clinical performance and medical interviewing. Higher EQ scores also correlated with lower levels of burnout. Results suggest that clinically significant changes in EQ can occur over the course of medical training. Further study should determine if and how educational interventions can affect EQ, EQ-related performance, and burnout.
摘要
我们在一学年开始和结束时，对28名内科住院医师样本进行了情商（EQ；感知、理解和管理自身及他人情绪的能力）测量。在这一年中，情商得分显著提高。年末较高的情商得分与整体临床绩效和医学问诊的较高评分显著相关。较高的情商得分还与较低的职业倦怠水平相关。结果表明，在医学培训过程中，情商可能会发生具有临床意义的变化。进一步的研究应确定教育干预是否以及如何影响情商、与情商相关的表现和职业倦怠。
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