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职业倦怠与外科住院医师的情商相关,但与传统的工作绩效衡量指标无关。

Burnout is Associated With Emotional Intelligence but not Traditional Job Performance Measurements in Surgical Residents.

作者信息

Cofer Kevin D, Hollis Robert H, Goss Lauren, Morris Melanie S, Porterfield John R, Chu Daniel I

机构信息

Department of Surgery, University of Alabama at Birmingham, Birmingham, Alabama.

Department of Surgery, University of Alabama at Birmingham, Birmingham, Alabama.

出版信息

J Surg Educ. 2018 Sep-Oct;75(5):1171-1179. doi: 10.1016/j.jsurg.2018.01.021. Epub 2018 Feb 23.

Abstract

OBJECTIVE

To evaluate whether burnout was associated with emotional intelligence and job performance in surgical residents.

DESIGN

General surgery residents at a single institution were surveyed using the Maslach Burnout Inventory (MBI) and trait EI questionnaire (TEIQ-SF). Burnout was defined as scoring in 2 of the 3 following domains; Emotional Exhaustion (high), Depersonalization (high), and Personal Accomplishment (low). Job performance was evaluated using faculty evaluations of clinical competency-based surgical milestones and standardized test scores including the American Board of Surgery In-Training Exam (ABSITE) and the United States Medical Licensing Examination (USMLE) Step 3. USMLE Step 1 and USMLE Step 2, which were taken prior to residency training, were included to examine possible associations of burnout with USMLE examinations. Statistical comparison was made using Pearson correlation and simple linear regression adjusting for PGY level.

SETTING

This study was conducted at the University of Alabama at Birmingham (UAB) general surgery residency program.

PARTICIPANTS

All current and incoming general surgery residents at UAB were invited to participate in this study.

RESULTS

Forty residents participated in the survey (response rate 77%). Ten residents, evenly distributed from incoming residents to PGY-4, had burnout (25%). Mean global EI was lower in residents with burnout versus those without burnout (3.71 vs 3.9, p = 0.02). Of the 4 facets of EI, mean self-control values were lower in residents with burnout versus those without burnout (3.3 vs 4.06, p < 0.01). Each component of burnout was associated with global EI, with the strongest correlation being with personal accomplishment (r = 0.64; p < 0.01). Residents with burnout did not have significantly different mean scores for USMLE Step 1 (229 vs 237, p = 0.12), Step 2 (248 vs 251, p = 0.56), Step 3 (223 vs 222, p = 0.97), or ABSITE percentile (44.6 vs 58, p = 0.33) compared to residents without burnout. Personal accomplishment was associated with ABSITE percentile scores (r = 0.35; p = 0.049). None of the 16 surgical milestone scores were significantly associated with burnout.

CONCLUSIONS

Burnout is present in surgery residents and associated with emotional intelligence. There was no association of burnout with USMLE scores, ABSITE percentile, or surgical milestones. Traditional methods of assessing resident performance may not be capturing burnout and strategies to reduce burnout should consider targeting emotional intelligence.

摘要

目的

评估外科住院医师职业倦怠与情商及工作表现之间是否存在关联。

设计

对一所机构的普通外科住院医师使用马氏职业倦怠量表(MBI)和特质情商问卷(TEIQ-SF)进行调查。职业倦怠定义为在以下三个领域中的两个领域得分:情感耗竭(高)、去个性化(高)和个人成就感(低)。工作表现通过教员对基于临床能力的外科里程碑的评估以及标准化考试成绩来评估,包括美国外科委员会住院医师培训考试(ABSITE)和美国医师执照考试(USMLE)第三步。纳入住院医师培训前参加的USMLE第一步和第二步考试,以研究职业倦怠与USMLE考试之间可能存在的关联。使用Pearson相关性分析和针对住院医师培训年数(PGY)水平进行调整的简单线性回归进行统计比较。

地点

本研究在阿拉巴马大学伯明翰分校(UAB)普通外科住院医师培训项目中进行。

参与者

邀请了UAB所有现任和即将入职的普通外科住院医师参与本研究。

结果

40名住院医师参与了调查(回复率77%)。10名住院医师存在职业倦怠(25%),从即将入职的住院医师到PGY-4各年资均匀分布。存在职业倦怠的住院医师的平均总体情商低于无职业倦怠的住院医师(3.71对3.9,p = 0.02)。在情商的4个方面中,存在职业倦怠的住院医师的平均自我控制得分低于无职业倦怠的住院医师(3.3对4.06,p < 0.01)。职业倦怠的每个组成部分都与总体情商相关,其中与个人成就感的相关性最强(r = 0.64;p < 0.01)。与无职业倦怠的住院医师相比,存在职业倦怠的住院医师在USMLE第一步(229对237,p = 0.12)、第二步(248对251,p = 0.56)、第三步(223对222,p = 0.97)或ABSITE百分位数(44.6对58,p = 0.33)方面的平均得分无显著差异。个人成就感与ABSITE百分位数得分相关(r = 0.35;p = 0.049)。16个外科里程碑得分中没有一个与职业倦怠显著相关。

结论

外科住院医师中存在职业倦怠,且与情商相关。职业倦怠与USMLE分数、ABSITE百分位数或外科里程碑之间无关联。传统的评估住院医师表现的方法可能无法捕捉到职业倦怠,减少职业倦怠的策略应考虑针对情商。

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