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[偏头痛患者在神经内科门诊的满意度:CIEN-mig项目(II)的结果]

[Satisfaction of the migraine patient attending neurology clinics: results of CIEN-mig project (II)].

作者信息

Pascual Julio, Sánchez del Río Margarita, Jiménez María Dolores, Láinez-Andrés José Miguel, Mateos Valentín, Leira Rogelio, Pozo-Rosich Patricia, Guzmán-Quilo Carlos

机构信息

Servicios de Neurología, Hospital Universitario Central de Asturias, 33006 Oviedo, España.

出版信息

Rev Neurol. 2010 Jun 1;50(11):641-5.

Abstract

INTRODUCTION

Migraine is the most common neurological consultation in our country. AIM. To analyse the satisfaction level of the patient with migraine attending our clinics.

PATIENTS AND METHODS

A total of 160 neurologists asked 10 consecutive migraine patients to fill in a satisfaction questionnaire.

RESULTS

The questionnaire was answered by 1330 patients. The most important factors they considered for their neurologists were professional experience and kindness. Patients thought neurologist should improve in time to explain treatment and accessibility. Almost 90% of patients considered that treatments for migraine had improved, but almost half of them were not satisfied with the management in primary care setting. Patients were more satisfied with symptomatic treatment (69.1%) than with preventatives (50.4%). More than half had a neuroimaging study due to their headaches. Only half thought that such an study would improve their satisfaction.

CONCLUSIONS

The level of satisfaction of the migraine patient attending our clinics has improved in the last years. In patients' opinion the aspects which should be improved are the time to explain migraine and its treatment, accessibility and preventive treatment.

摘要

引言

偏头痛是我国最常见的神经科就诊疾病。目的:分析在我们诊所就诊的偏头痛患者的满意度水平。

患者与方法

共有160名神经科医生让连续就诊的10名偏头痛患者填写一份满意度调查问卷。

结果

1330名患者回答了问卷。他们认为神经科医生最重要的因素是专业经验和友善程度。患者认为神经科医生应在解释治疗和可及性方面及时改进。近90%的患者认为偏头痛治疗有所改善,但几乎一半的患者对基层医疗环境中的管理不满意。患者对症状性治疗(69.1%)的满意度高于预防性治疗(50.4%)。超过一半的患者因头痛进行了神经影像学检查。只有一半的人认为这样的检查会提高他们的满意度。

结论

近年来,在我们诊所就诊的偏头痛患者的满意度水平有所提高。在患者看来,应改进的方面是解释偏头痛及其治疗的时间、可及性和预防性治疗。

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