Ikegami Kazunori, Tahara Hiroyuki, Yamada Tatsuji, Mafune Kosuke, Hiro Hisanori, Nagata Shoji
Department of Mental Health, Institute of Industrial Ecological Sciences, University of Occupational and Environmental Health, Fukuoka, Yahatanishi-ku, Kitakyushu 807-8555, Japan.
J UOEH. 2010 Jun 1;32(2):141-53. doi: 10.7888/juoeh.32.141.
We practiced interventional approaches for the promotion of occupational mental health in a manufacturing company with approximately 2,000 workers, between 2005 and 2007. We investigated the long-term effects of our mental health training program--including Active Listening (AL) training for managers--on perceived job stressors, stress reactions and social supports of workers, and mental sick leave. We conducted the mental health training program with AL training for all managers in order to improve their communication skills and support for workers. The investigation was conducted using the Brief Job Stress Questionnaire (BJSQ). In addition, we surveyed the number of workers taking sick leave due to mental problems from 2003 to 2007. Among the categories of "job stressors" in the BJSQ, the scores for "quantitative workload," "qualitative workload" and "physical demands" improved significantly after our interventional approaches. The number of workers taking sick leave had been increasing gradually from 2003 to 2005, but this decreased by approximately half in 2006 and 2007. Our mental health training programs for managers were successful in decreasing some job stressors, stress reactions, and workers' sick leave due to mental problems.
2005年至2007年期间,我们在一家拥有约2000名员工的制造公司实施了促进职业心理健康的干预措施。我们调查了心理健康培训项目(包括针对管理人员的积极倾听(AL)培训)对员工感知到的工作压力源、压力反应、社会支持以及病假情况的长期影响。我们为所有管理人员开展了包含AL培训的心理健康培训项目,以提高他们的沟通技巧并加强对员工的支持。调查采用了简短工作压力问卷(BJSQ)。此外,我们统计了2003年至2007年因心理问题请病假的员工人数。在BJSQ的“工作压力源”类别中,“工作量”“工作质量要求”和“体力要求”在我们的干预措施实施后得分显著提高。从2003年到2005年,因心理问题请病假的员工人数逐渐增加,但在2006年和2007年减少了约一半。我们为管理人员开展的心理健康培训项目成功减少了一些工作压力源、压力反应以及员工因心理问题而请的病假。