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员工流失在滥用药物治疗中是一个多么严重的问题?一项实际流失的纵向研究。

How serious of a problem is staff turnover in substance abuse treatment? A longitudinal study of actual turnover.

机构信息

The University of Georgia, Athens, GA 30602, USA.

出版信息

J Subst Abuse Treat. 2010 Oct;39(3):264-71. doi: 10.1016/j.jsat.2010.06.009. Epub 2010 Aug 1.

Abstract

In the substance abuse treatment field, the annual turnover rate is cited as being anywhere between 19% and 50% (J.A. Johnson & P.M. Roman, 2002; S.L. Gallon, R.M. Gabriel, J.R.W. Knudsen, 2003; H.K. Knudsen, J.A. Johnson, & P.M. Roman, 2003; A.T. McLellan, D. Carise, & H.D. Kleber, 2003). However, no research to date has evaluated these claims by tracking turnover longitudinally using organizational turnover data from substance abuse treatment centers. This research presents the results of a longitudinal study designed to systematically examine actual turnover among counselors and clinical supervisors. Twenty-seven geographically dispersed treatment organizations, serving a wide range of clients in the public and private sector, provided data for the study over a 2-year time span (2008-2009). The annual turnover rate was 33.2% for counselors and 23.4% for clinical supervisors. For both groups, the majority of turnover was voluntary (employee-initiated). Specific reasons for turnover were largely consistent across the two groups, with the most common reason being a new job or new opportunity. The findings are discussed in terms of the unique employment context of substance abuse treatment. Practical recommendations are also discussed to help stem the tide of turnover in the field of substance abuse treatment.

摘要

在药物滥用治疗领域,年度人员流动率被引用为在 19%到 50%之间(J.A. Johnson 和 P.M. Roman,2002;S.L. Gallon、R.M. Gabriel、J.R.W. Knudsen,2003;H.K. Knudsen、J.A. Johnson 和 P.M. Roman,2003;A.T. McLellan、D. Carise 和 H.D. Kleber,2003)。然而,迄今为止,还没有研究通过使用药物滥用治疗中心的组织人员流动数据对这些说法进行跟踪评估。本研究介绍了一项旨在系统检查咨询师和临床主管实际流动情况的纵向研究的结果。27 个地理位置分散的治疗组织在 2008 年至 2009 年的两年时间跨度内为该研究提供了数据,为公共和私营部门的广泛客户提供服务。咨询师的年度流动率为 33.2%,临床主管为 23.4%。对于这两个群体,大多数流动都是自愿的(员工发起的)。流动的具体原因在两个群体中基本一致,最常见的原因是新工作或新机会。研究结果根据药物滥用治疗的独特就业环境进行了讨论。还讨论了实际建议,以帮助遏制药物滥用治疗领域的人员流动。

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