Asif Muhammad, Li Mingxing, Hussain Abid, Jameel Arif, Hu Weijun
School of Management, Jiangsu University, Zhenjiang, China.
School of Archaeology, Jilin University, Changchun, China.
Front Psychol. 2023 Mar 3;14:1131896. doi: 10.3389/fpsyg.2023.1131896. eCollection 2023.
High staff turnover in certain public sector organizations in Pakistan is a challenging problem, and organizations strive to reduce this issue using different mechanisms. Therefore, this research investigates the parallel mediation impact of perceived organizational support (POS) and organizational citizenship behavior (OCB) on the relationships among perceived supervisor support (PSS), leader-member exchange (LMX), and employee's intention to leave (IL). Data were collected from 482 employees working in public sector museums in Pakistan in three waves. Structural equation modeling (SEM) with a two-step approach was used to evaluate the data. The research found that both POS and OCB mediate the negative relationship between PSS and IL and between LMX and IL in a parallel mediation mechanism. Public sector museums should focus on providing visible supervisory support and develop a healthy work environment where the exchange relationship between supervisors and subordinates strengthens to reduce the possibility of the employee's leave intentions.
巴基斯坦某些公共部门组织员工流动率高是一个具有挑战性的问题，各组织努力通过不同机制来减少这一问题。因此，本研究调查了感知组织支持（POS）和组织公民行为（OCB）对感知上级支持（PSS）、领导成员交换（LMX）与员工离职意愿（IL）之间关系的平行中介作用。数据分三波从巴基斯坦公共部门博物馆的482名员工中收集。采用两步法的结构方程模型（SEM）对数据进行评估。研究发现，在平行中介机制中，POS和OCB均在PSS与IL之间以及LMX与IL之间的负向关系中起中介作用。公共部门博物馆应专注于提供明显的上级支持，并营造一个健康的工作环境，在这种环境中上下级之间的交换关系得到加强，以降低员工产生离职意愿的可能性。
