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修改患者对慢性病护理满意度调查问卷(PACIC)以评估慢性病护理服务:一项针对初级保健护士的探索性研究

Modifying the PACIC to assess provision of chronic illness care: an exploratory study with primary health care nurses.

作者信息

Carryer Jenny, Budge Claire, Hansen Chiquita, Gibbs Katherine

机构信息

School of Health and Social Services, Massey University, PB 11222 Palmerston North, New Zealand.

出版信息

J Prim Health Care. 2010 Jun;2(2):118-23.

PMID:20690301
Abstract

INTRODUCTION

In line with Wagner's Chronic Care Model, the Patient Assessment of Chronic Illness Care (PACIC) has been developed to evaluate chronic illness care delivery from the patient's perspective. Modification of the instrument to assess the same aspects of care delivery from the health practitioner's perspective would enable individual practitioners to evaluate their own provision of self-management support, and would also enable a more direct comparison between care provided and care received within the chronic illness context.

AIM

To explore the potential of a modified PACIC instrument to assess individual health practitioners' delivery of care to chronic illness patients with a sample of primary health care nurses.

METHODS

Seventy-seven primary care nurses completed the modified PACIC, reworded to ask about care provision rather than receipt of care. An additional seven cultural sensitivity items were included, as were questions about the suitability of the types of chronic illness care and who should be providing the care.

RESULTS

The modified PACIC items appear to be appropriate for use with health practitioners. Agreement that the types of care described in the PACIC should be provided was almost unanimous, and the predominant view was that self-management support should be provided by both nurses and doctors. Mean scale scores were higher than those generally reported from studies using the PACIC.

DISCUSSION

The results of this first evaluation of a modified PACIC suggest that the original items plus the cultural sensitivity items can be used to assess self-management support by individual health practitioners.

摘要

引言

与瓦格纳的慢性病照护模式相一致,慢性病照护患者评估量表(PACIC)已被开发出来,用于从患者角度评估慢性病照护的提供情况。对该工具进行修改,以便从医护人员角度评估照护提供的相同方面,这将使个体医护人员能够评估自己提供的自我管理支持,还能在慢性病背景下更直接地比较所提供的照护和所接受的照护。

目的

以初级保健护士为样本,探讨修改后的PACIC工具在评估个体医护人员为慢性病患者提供照护方面的潜力。

方法

77名初级保健护士完成了修改后的PACIC,措辞改为询问照护的提供情况而非接受情况。增加了7个文化敏感性项目,以及关于慢性病照护类型的适用性和应由谁提供照护的问题。

结果

修改后的PACIC项目似乎适合用于医护人员。几乎一致同意应提供PACIC中描述的照护类型,并且主要观点是护士和医生都应提供自我管理支持。量表平均得分高于使用PACIC的研究通常报告的得分。

讨论

对修改后的PACIC进行首次评估的结果表明,原始项目加上文化敏感性项目可用于评估个体医护人员提供的自我管理支持。

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