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“为什么我被排除在外了?”归因会影响对信息排除的反应。

"Why am I out of the loop?" attributions influence responses to information exclusion.

机构信息

Southern Illinois University, Carbondale, IL 62901, USA.

出版信息

Pers Soc Psychol Bull. 2010 Sep;36(9):1186-201. doi: 10.1177/0146167210380406. Epub 2010 Aug 6.

Abstract

Studies show the importance of information sharing in decision making. However, information sharing also affects intrapersonal perceptions and group dynamics. Three experiments demonstrated that out-of-the-loop individuals experienced thwarted needs (e.g., belonging) and decreased trust and liking of group members. Experiment 1 showed these deleterious effects only occurred when information exclusion appeared intentional. Experiment 2 established that constructive motives could mitigate negative effects of intentional information exclusion. Experiment 3 showed that unintentional information exclusion deflated participants only when perceived as preventable. These experiments also provided evidence for a mediating process. Information exclusion, particularly when ill intentioned or preventable, signals poor group standing, leading to deleterious psychological effects.

摘要

研究表明信息共享在决策制定中的重要性。然而,信息共享也会影响个体内部的认知和群体动态。三项实验表明,信息被排除在外的个体体验到受挫的需求(例如归属感),以及对群体成员的信任和喜爱程度下降。实验 1 表明,只有当信息排除看起来是有意的时,才会产生这些有害影响。实验 2 证实,建设性的动机可以减轻有意信息排除的负面影响。实验 3 表明,只有当参与者认为信息排除是可预防的时,无意的信息排除才会削弱他们的积极性。这些实验还为一个中介过程提供了证据。信息排除,特别是当意图不良或可预防时,会发出群体地位不佳的信号,导致有害的心理影响。

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