University of Glasgow, Glasgow, UK.
J Health Organ Manag. 2010;24(2):200-17. doi: 10.1108/14777261011047354.
The Scottish Parliament has recently formed Community Health Partnerships (CHPs), in which health and social care providers come together within a unified organisational framework. This paper aims to assess the extent to which employees identify with their profession and whether professional identity poses a significant barrier to multi-disciplinary, inter-organisational partnership.
DESIGN/METHODOLOGY/APPROACH: The study adopted a mixed methodology approach. A survey of all CHP staff was conducted, four months after the CHP was created and obtained a 31 per cent response rate. Additionally, to obtain an in-depth understanding of the partnership, 26 interviews were conducted with senior and middle level managers and professional representatives.
A strong professional identity in the health and social care context was evident while the partnership vision, in contrast, lacked clarity. Therefore under these circumstances individuals' sense of occupation has been heightened due to perceived attempts to erode their professional identity, and modifications to their sense of "self" have not been challenged by a strong partnership ethos.
Managers face a deep-rooted cultural based challenge where individuals strongly identify with their profession rather than the ethos of the partnership, which impedes full integration. Managers have a "balancing act" of addressing structural and processual change within the integration agenda, without losing sight of the outcomes in terms of service delivery and improving health and wellbeing.
ORIGINALITY/VALUE: This paper examines the implications of a new major health policy change that aims to integrate health and social care. In addition, the study unravels the complex issue of professional identity in this context.
苏格兰议会最近成立了社区卫生伙伴关系(CHP),将卫生和社会保健提供者聚集在一个统一的组织框架内。本文旨在评估员工对其专业的认同程度,以及专业认同是否对多学科、跨组织的伙伴关系构成重大障碍。
设计/方法/方法:本研究采用混合方法。在 CHP 成立四个月后,对所有 CHP 员工进行了一项调查,回应率为 31%。此外,为了深入了解合作伙伴关系,对高级和中层管理人员以及专业代表进行了 26 次访谈。
在卫生和社会保健背景下,强烈的专业认同感显而易见,而相比之下,合作伙伴关系的愿景缺乏明确性。因此,在这种情况下,由于感知到试图侵蚀他们的专业身份,以及对他们的“自我”感的修改没有受到强烈的合作伙伴精神的挑战,个人的职业意识得到了提高。
管理者面临着根深蒂固的文化挑战,即个人强烈认同自己的职业,而不是合作伙伴关系的精神,这阻碍了全面整合。管理者在整合议程中既要处理结构和程序性变革,又不能忽视服务提供和改善健康和福利方面的成果,这是一种“平衡行为”。
原创性/价值:本文探讨了一项旨在整合卫生和社会保健的新重大卫生政策变革的影响。此外,该研究还揭示了这一背景下专业认同的复杂问题。