Byrnes John, Fifer Joe
Spectrum Health System, Grand Rapids, Mich, USA.
Healthc Financ Manage. 2010 Aug;64(8):64-9.
Award-winning healthcare organizations have used the following four tactics to move quality to the top of the hospital agenda: Leverage the strategic plan to support the organization's quality and safety goals. Use "budget-like" tactics to set quality and safety goals. Emulate the finance model of reporting and accountability to meet quality goals. Base a portion of incentive compensation, salary adjustments, and annual performance reviews on the achievement of quality-related goals.
利用战略计划来支持组织的质量与安全目标。运用“类似预算”的策略来设定质量与安全目标。效仿财务报告和问责模式以实现质量目标。将部分激励薪酬、薪资调整和年度绩效评估基于与质量相关目标的达成情况。
