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利用产科急诊的情景模拟检测防御屏障中的漏洞。

Detecting breaches in defensive barriers using in situ simulation for obstetric emergencies.

作者信息

Riley William, Davis Stan, Miller Kristi M, Hansen Helen, Sweet Robert M

机构信息

Department of Health Policy & Management and Associate Dean, School of Public Health, University of Minnesota, Minneapolis, Minnesota 55455-0381, USA.

出版信息

Qual Saf Health Care. 2010 Oct;19 Suppl 3:i53-6. doi: 10.1136/qshc.2010.040311. Epub 2010 Aug 19.

Abstract

BACKGROUND

In Reason's safety model, high-reliability healthcare organisations are characterised by multiple layers of defensive barriers in depth associated with increased levels of safety in the care delivery system. However, there is very little empirical evidence describing and defining defensive barriers in healthcare settings or systematic analysis documenting the nature of breaches in these barriers. This study uses in situ simulation to identify defensive barriers and classify the nature of active and latent breaches in these barriers.

METHODS

An in situ simulation methodology was used to study team performance during obstetrics emergencies. The authors conducted 46 trials of in situ simulated obstetrics emergencies in two phases at six different hospitals involving 823 physicians, nurses and support staff from January 2006 to February 2008. These six hospitals included a university teaching hospital, two suburban community hospitals and three rural hospitals. The authors created a high-fidelity simulation by developing scenarios based on actual sentinel events.

RESULTS

A total of 965 breaches were identified by participants in 46 simulation trials. Of the 965 breaches, 461 (47.8%) were classified as latent conditions, and 494 (51.2%) were classified as active failures.

CONCLUSIONS

In Reason's model, all sentinel events involve a breached protective layer. Understanding how protective layers breakdown is the first step to ensure patient safety and establish a high reliability. These findings suggest where to invest resources to help achieve a high reliability. In situ simulation helps recognise and remedy both active failures and latent conditions before they combine to cause bad outcomes.

摘要

背景

在瑞森的安全模型中,高可靠性医疗组织的特点是具有多层深度防御屏障,这与护理提供系统中更高的安全水平相关。然而,几乎没有实证证据描述和界定医疗环境中的防御屏障,也没有系统分析记录这些屏障被突破的性质。本研究采用现场模拟来识别防御屏障,并对这些屏障中主动和潜在失误的性质进行分类。

方法

采用现场模拟方法研究产科紧急情况期间的团队表现。作者于2006年1月至2008年2月在六家不同医院分两个阶段进行了46次现场模拟产科紧急情况试验,涉及823名医生、护士和辅助人员。这六家医院包括一家大学教学医院、两家郊区社区医院和三家农村医院。作者根据实际警示事件制定场景,创建了高保真模拟。

结果

参与者在46次模拟试验中总共识别出965次失误。在这965次失误中,461次(47.8%)被归类为潜在状况,494次(51.2%)被归类为主动失误。

结论

在瑞森的模型中,所有警示事件都涉及一个被突破的保护层。了解保护层如何失效是确保患者安全并建立高可靠性的第一步。这些发现表明了应在何处投入资源以帮助实现高可靠性。现场模拟有助于在主动失误和潜在状况结合导致不良后果之前识别并纠正它们。

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