Medication education and consultation at a senior dining program for independently living seniors.

OBJECTIVE

To determine if pharmacist involvement within a senior dining program benefits diners by addressing their medication-related questions, using educational sessions, and providing individual consultations.

SETTING

Catholic Charities Senior Dining sites in central Minnesota.

PRACTICE DESCRIPTION

Pharmacists went to three senior dining sites, providing educational sessions and individual consultations to independently living senior diners.

PRACTICE INNOVATION

Pharmacists developed a program, in a nontraditional setting, that used educational sessions and individual consultations to assist seniors with their medication-related questions.

MAIN OUTCOME MEASUREMENTS

The number of diner questions, significant issues raised, issues addressed, and level of diner satisfaction.

RESULTS

Pharmacists made 36 visits from January to December 2009. During those visits they presented educational talks to 3,089 diners, and 12.4% of all diners spoke individually with pharmacists. Pharmacists addressed 581 questions or concerns from 384 diners. Significant issues were noted in 25.8% of individual consultations (144 questions). The most common significant issues included: adverse drug reactions (59), indications without treatment (27), and drug interactions (23). Nonopioid analgesics, antilipemics, and antihypertensive medications were most commonly involved in significant issues. Satisfaction surveys were strongly positive, with 97% indicating pharmacists had addressed their medication-related concern; only 3% did not reply. Almost half (42.7%) of satisfaction surveys indicated the diner would change something as a result of meeting with the pharmacist.

CONCLUSION

Pharmacist availability in a nontraditional setting can assist seniors with addressing potentially significant medication-related issues. Independently living seniors will seek out information from a pharmacist in a convenient setting.