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埃及艾滋病毒自愿咨询和检测服务评估。第 2 部分:服务提供者的满意度。

Evaluation of HIV voluntary counselling and testing services in Egypt. Part 2: service providers' satisfaction.

机构信息

Department of Public Health and Community Medicine, Tanta Faculty afMedicine, Tanta, Egypt.

出版信息

East Mediterr Health J. 2010 May;16(5):491-7.

PMID:20799547
Abstract

Voluntary counselling and testing (VCT) services are major components of HIV prevention and treatment efforts. A study in Egypt aimed to determine the satisfaction of service providers at VCTs to identify strengths and weaknesses in the service. Direct interviews with all 50 VCT team members and focus group discussions with 16 counsellors showed that the majority believed that they had received enough training (90%), but still 66% wanted further training. Only 50% reported receiving sufficient incentives. Problems that were highlighted included absence of a fixed job description, lack ofadministrative support, unclear working rules and regulations and lack of proper community awareness. Counsellors expressed the need for improving working environment to ensure privacy and confidentiality.

摘要

自愿咨询和检测(VCT)服务是艾滋病毒预防和治疗工作的主要组成部分。埃及的一项研究旨在确定 VCT 服务提供者的满意度,以确定服务的优势和劣势。对所有 50 名 VCT 团队成员进行直接访谈和对 16 名咨询师进行焦点小组讨论表明,大多数人认为他们接受了足够的培训(90%),但仍有 66%的人希望进一步培训。只有 50%的人报告说获得了足够的激励。突出的问题包括没有固定的工作描述、缺乏行政支持、工作规则和法规不明确以及缺乏适当的社区意识。咨询师表示需要改善工作环境,以确保隐私和保密性。

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