Poole Susan
Southwest Horizon Healthcare Consulting, Peoria, Arizona, USA.
J Infus Nurs. 2010 Sep-Oct;33(5):310-5. doi: 10.1097/NAN.0b013e3181ee0671.
Benchmarking is the process of comparing the cost, cycle time, productivity, or quality of a specific process or method to that of another method that is widely considered to be an industry standard or best practice. The result is often a business case for making changes to make improvements. Benchmarking in the specialty of infusion therapy can be used to validate an infusion alliance. This article's focus is identifying the problem areas, comparing them with successful infusion alliances, and demonstrating how to collect and interpret the data for success.
标杆管理是将特定流程或方法的成本、周期时间、生产率或质量与被广泛认为是行业标准或最佳实践的另一种方法进行比较的过程。其结果通常是进行变革以实现改进的商业案例。输液治疗专业中的标杆管理可用于验证输液联盟。本文的重点是识别问题领域，将它们与成功的输液联盟进行比较，并展示如何收集和解释数据以取得成功。
