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心理健康护士激励计划:从客户角度看获益。

The Mental Health Nurse Incentive Program: the benefits from a client perspective.

机构信息

Central Queensland University Australia, Institute of Health and Social Science Research and School of Nursing and Midwifery, Rockhampton, Australia.

出版信息

Issues Ment Health Nurs. 2010 Oct;31(10):646-53. doi: 10.3109/01612840.2010.488784.

Abstract

It is now acknowledged that a substantial proportion of the Australian population will experience a mental health condition at some time during their lives. Only a small proportion will access care and treatment for these conditions, and those who do are more likely to access general medical practitioners than specialist mental health providers. The Mental Health Nurse Incentive Program (MHNIP) was introduced by the Commonwealth Government to enhance access to mental health care by engaging mental health nurses in collaboration with general practitioners and private psychiatrists. The aim of the current study was to explore the experiences and opinions of clients utilising these services. A qualitative exploratory approach involving in-depth semi-structured interviews was utilised to enhance understanding of the client perspective. Interviews were conducted with 14 clients. Data were analysed using NVivo to assist with the identification of major themes. The findings revealed the major themes to be: initial reactions; a comfortable setting; flexibility; holistic care; and affordable care. These findings suggest that clients perceive the MHNIP as a valuable intervention that met the mental health needs of clients to a greater extent than had previously been possible.

摘要

现在人们已经认识到,相当一部分澳大利亚人在其一生中的某个时候会经历心理健康问题。只有一小部分人会为这些问题寻求护理和治疗,而那些寻求治疗的人更有可能去看全科医生,而不是专门的心理健康提供者。联邦政府推出了精神健康护士激励计划(MHNIP),通过让精神健康护士与全科医生和私人精神科医生合作,来增加获得精神健康护理的机会。本研究旨在探讨利用这些服务的客户的体验和意见。采用定性探索性方法,包括深入的半结构化访谈,以增强对客户观点的理解。访谈了 14 名客户。使用 NVivo 对数据进行分析,以帮助确定主要主题。研究结果揭示了以下主要主题:初步反应;舒适的环境;灵活性;整体护理;和负担得起的护理。这些发现表明,客户认为 MHNIP 是一项有价值的干预措施,它比以前更能满足客户的心理健康需求。

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