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心理健康领域职业治疗师的招聘与留用问题:平衡吸引力与推动力

Recruitment and retention issues for occupational therapists in mental health: balancing the pull and the push.

作者信息

Scanlan Justin Newton, Still Megan, Stewart Kylie, Croaker Jennifer

机构信息

Area Mental Health Services, Sydney South West Area Health Service, Sydney, New South Wales, Australia.

出版信息

Aust Occup Ther J. 2010 Apr;57(2):102-10. doi: 10.1111/j.1440-1630.2009.00814.x.

Abstract

BACKGROUND/AIM: Recruitment and retention issues for mental health occupational therapists have been the subject of significant concern for many years. This paper describes recruitment and retention issues as reported by mental health occupational therapists employed by a large Area Health Service in metropolitan Sydney.

METHOD

Thirty-eight mental health occupational therapists (response rate 84%) completed a survey in the first half of 2008. Key themes investigated were: overall satisfaction; attractive elements of positions; positive aspects of positions; constraints of positions; factors associated with leaving positions; supervision; professional development; career pathways; and interest in and access to management positions.

RESULTS

Key elements that kept respondents in positions included the nature of the work, being in a supportive team and the opportunity to use occupational therapy skills. Elements that prompted people to consider leaving positions were the desire for new and different types of work, a desire to work closer to home, insufficient time or high workloads, feeling 'bored' or 'stale', organisational change or juggling multiple demands, working in unsupportive or dysfunctional teams and family or other personal factors.

CONCLUSIONS

The results supported the development of a 'push and pull' conceptualization of recruitment and retention issues, including job-related (intrinsic) and non-job-related (extrinsic) issues. This conceptualization allows organisations to closely examine factors that attract practitioners to positions and those that support or damage staff tenure.

摘要

背景/目的:多年来,心理健康职业治疗师的招聘和留用问题一直备受关注。本文描述了悉尼大都市一个大型地区卫生服务机构雇佣的心理健康职业治疗师所报告的招聘和留用问题。

方法

2008年上半年,38名心理健康职业治疗师(回复率84%)完成了一项调查。所调查的关键主题包括:总体满意度;职位的吸引人之处;职位的积极方面;职位的限制因素;与离职相关的因素;监督;专业发展;职业道路;以及对管理职位的兴趣和获得管理职位的机会。

结果

使受访者留在职位上的关键因素包括工作性质、所在的支持性团队以及运用职业治疗技能的机会。促使人们考虑离职的因素包括对新的和不同类型工作的渴望、希望在离家更近的地方工作、时间不足或工作量过大、感到“厌烦”或“陈腐”、组织变革或兼顾多项要求、在不支持或功能失调的团队中工作以及家庭或其他个人因素。

结论

研究结果支持对招聘和留用问题进行“推拉”概念化,包括与工作相关(内在)和与工作无关(外在)的问题。这种概念化使组织能够仔细审查吸引从业者担任职位的因素以及那些支持或损害员工任期的因素。

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