Department of Rheumatology/General Internal Medicine, Waterford Regional Hospital, Waterford, Ireland.
Int J Technol Assess Health Care. 2010 Oct;26(4):377-81. doi: 10.1017/S0266462310001054. Epub 2010 Oct 6.
Our objective was to document the pattern of mobile phone usage by medical staff in a hospital setting, and to explore any perceived benefits (such as improved communications) associated with mobile phones.
This cross-sectional survey was conducted in Waterford Regional Hospital, Ireland, where bleep is the official system of communication. All non-consultant hospital doctors, of medical disciplines only, were asked to participate. The questionnaire was designed to explore the pattern and different aspects of mobile phone usage.
At the time of study, there were sixty medical junior doctors, and the response rate was 100 percent. All participants used mobile phones while at work, and also for hospital-related work. For 98.3 percent the mobile phone was their main mode of communication while in the hospital. Sixty-two percent (n = 37) made 6-10 calls daily purely for work-related business, and this comprised of ≥ 80 percent of their daily usage of mobile phones. For 98 percent of participants, most phone calls were work-related. Regarding reasons for using mobile phones, all reported that using mobile phone is quicker for communication.
Mobile phone usage is very common among the medical personnel, and this is regarded as a more efficient means of communication for mobile staff than the hospital paging system.
本研究旨在记录医院环境中医务人员使用手机的模式，并探讨与手机相关的任何感知益处（如改善沟通）。
本横断面调查在爱尔兰沃特福德地区医院进行，医院使用传呼机作为官方通讯系统。所有非顾问级别的医院医生（仅限医疗专业人员）被要求参与调查。问卷旨在探索手机使用的模式和不同方面。
在研究时，有 60 名初级医生，应答率为 100%。所有参与者在工作时都使用手机，也用于与医院相关的工作。对于 98.3%的人来说，手机是他们在医院时的主要通讯方式。62%（n=37）每天拨打 6-10 个纯粹用于工作相关业务的电话，这占他们手机日常使用量的≥80%。对于 98%的参与者来说，大多数电话都是与工作相关的。关于使用手机的原因，所有人都表示使用手机进行沟通更快。
手机在医务人员中非常普遍，与医院传呼系统相比，手机被视为移动工作人员更有效的沟通方式。
