School of Pharmacy, Kaohsiung Medical University, Kaohsiung, Taiwan.
J Med Syst. 2012 Jun;36(3):1469-74. doi: 10.1007/s10916-010-9607-8. Epub 2010 Oct 15.
This study evaluated the effectiveness of implementation of an improved storage label and an error-reducing process on the incidence of drug-dispensing errors. A total of 27 pharmacists (11 male and 16 female) were included. Questionnaires were distributed to pharmacists to measure their degree of satisfaction with the format and content of the labels. The questionnaires were completed before and one month after implementation of new label. Pharmacists were also requested to follow a new error-reducing dispensing process by circling the following items on the new storage label: drug name, appearance, packaging, dose, and formulation. The pharmacists' degrees of satisfaction increased significantly after implementation of the new label with respect to these questionnaire items: all label format items, edition appropriateness, use of capital fonts to distinguish similar drug names, reminder images to help with drug differentiation, and complete label information. The outpatient monthly drug-dispensing error rate was significantly decreased.
本研究评估了改进的储存标签和减少错误的流程在配药错误发生率方面的实施效果。共有 27 名药剂师（11 名男性和 16 名女性）参与了研究。研究人员向药剂师分发了问卷，以衡量他们对标签格式和内容的满意度。在实施新标签前后分别填写问卷。药剂师还被要求在新的储存标签上勾选以下项目，遵循新的减少错误的配药流程：药品名称、外观、包装、剂量和剂型。药剂师对这些问卷项目的满意度在实施新标签后显著提高：所有标签格式项目、版本适宜性、使用大写字体区分相似药品名称、帮助区分药物的提醒图像以及完整的标签信息。门诊每月配药错误率显著降低。
