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在劳动力发展中运用能力和能力工具。

Using competences and competence tools in workforce development.

作者信息

Green Tess, Dickerson Claire, Blass Eddie

机构信息

Skills for Health, Bristol.

出版信息

Br J Nurs. 2010;19(20):1293-8. doi: 10.12968/bjon.2010.19.20.79687.

DOI:10.12968/bjon.2010.19.20.79687
PMID:21072016
Abstract

The NHS Knowledge and Skills Framework (KSF) has been a driving force in the move to competence-based workforce development in the NHS. Skills for Health has developed national workforce competences that aim to improve behavioural performance, and in turn increase productivity. This article describes five projects established to test Skills for Health national workforce competences, electronic tools and products in different settings in the NHS. Competences and competence tools were used to redesign services, develop job roles, identify skills gaps and develop learning programmes. Reported benefits of the projects included increased clarity and a structured, consistent and standardized approach to workforce development. Findings from the evaluation of the tools were positive in terms of their overall usefulness and provision of related training/support. Reported constraints of using the competences and tools included issues relating to their availability, content and organization. It is recognized that a highly skilled and flexible workforce is important to the delivery of high-quality health care. These projects suggest that Skills for Health competences can be used as a 'common currency' in workforce development in the UK health sector. This would support the need to adapt rapidly to changing service needs.

摘要

英国国家医疗服务体系(NHS)的知识与技能框架(KSF)一直是推动NHS向基于能力的劳动力发展转变的一股力量。健康技能组织已制定了旨在改善行为表现、进而提高生产力的全国劳动力能力标准。本文介绍了为在NHS的不同环境中测试健康技能组织的全国劳动力能力标准、电子工具及产品而设立的五个项目。能力标准和能力工具被用于重新设计服务、明确工作岗位、找出技能差距以及制定学习计划。这些项目报告的益处包括更加清晰明确,以及采用结构化、一致且标准化的方法进行劳动力发展。对这些工具的评估结果在其整体实用性以及提供相关培训/支持方面是积极的。报告指出使用这些能力标准和工具存在的限制包括与它们的可得性、内容及组织相关的问题。人们认识到,一支高技能且灵活的劳动力队伍对于提供高质量医疗保健至关重要。这些项目表明,健康技能组织的能力标准可作为英国卫生部门劳动力发展中的一种“通用货币”。这将满足迅速适应不断变化的服务需求的需要。

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