Wu Pei Hsuan, Chen Chi-Huang, Chen Hui-Te, Shu Che-Hsuan, Lin Feng-Sheng, Wang Yi-Van, Li Hao-Jhun, Wu Yuan-Ting, Lai Feipei
Department of Health Information Science, University of Victoria, British Columbia, Canada.
Annu Int Conf IEEE Eng Med Biol Soc. 2010;2010:4542-5. doi: 10.1109/IEMBS.2010.5626035.
The telehealth care system has been important in the healthcare world for several decades; however, Taiwan only began work on telehealth care this past year. This paper outlines the effectiveness of the telehealth care system developed by the National Taiwan University Hospital (NTUH). The usability of the integrated telehealth care system was analyzed through of heuristic evaluation and its usefulness. By using the heuristic evaluation form as developed by Nielsen, it is possible to examine the telehealth care system from the user's perspective. In addition, in assessing the usefulness through lists of criteria, system developers can determine the pros and the cons of the database. Ultimately, the heuristic evaluation revealed several violations on the system, but are not prohibitive to the development of such as system. Similarly, evaluation of the usefulness comes out positive; despite the fact that the suggested changes proposed by the users can be said are the main weaknesses of the system. With some improvements, the telehealth care system can be used efficiently in NTUH's healthcare system.
远程医疗系统在医疗保健领域已经重要了几十年；然而，台湾直到去年才开始开展远程医疗工作。本文概述了台湾大学附属医院（NTUH）开发的远程医疗系统的有效性。通过启发式评估及其有用性分析了集成远程医疗系统的可用性。使用尼尔森开发的启发式评估表，可以从用户的角度检查远程医疗系统。此外，通过标准列表评估有用性时，系统开发人员可以确定数据库的优缺点。最终，启发式评估揭示了系统上的一些违规行为，但并不妨碍此类系统的开发。同样，有用性评估结果是积极的；尽管用户提出的建议更改可以说是系统的主要弱点。经过一些改进，远程医疗系统可以在NTUH的医疗系统中有效使用。
