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护理专业人员的活力和奉献精神:深入了解工作投入。

Vigour and dedication in nursing professionals: towards a better understanding of work engagement.

机构信息

School of Psychology, University of Salamanca, Department of Personality, Assessment and Psychological Treatment, Spain.

出版信息

J Adv Nurs. 2011 Apr;67(4):865-75. doi: 10.1111/j.1365-2648.2010.05526.x. Epub 2010 Dec 5.

Abstract

AIM

This paper analyses the association between nurses' individual characteristics, job features and work engagement.

BACKGROUND

Current shortage of nurses and turnover justify more research efforts on job satisfaction. Closely associated with job satisfaction is work engagement, a construct which is composed of vigour, dedication and absorption, and requires more empirical evidence supporting its relevance. Most of the studies focus on organizational features, while reducing the relevance of individual characteristics.

METHOD

Survey data for this descriptive, correlational study were collected over a 7-month period (2006-2007) from a convenience sample of 412 Nurses. Measures utilized were the Work Engagement Survey, the General Health Questionnaire, and an ad hoc survey.

RESULTS

Concerning psychiatric morbidity, 49% nurses met criteria for somatic symptoms, 65.5% met criteria for anxiety and insomnia, 4.6% met criteria for social dysfunction and 10% met criteria for severe depression. There were no effects for length of service or professional category. Nurse managers scored significantly higher in several job stressors compared with other groups. Concerning engagement, 33% of the nurses experienced high dedication, 20.4% experienced high vigour and 36.7% experienced high absorption. Predictors of vigour and dedication were satisfaction with job position, higher quality of working life, lower social dysfunction and lower stress associated with patient care.

CONCLUSIONS

Strategies to promote work engagement should be implemented. More attention should be paid to job environments to guarantee job satisfaction. Organizational strategies to reduce the stress associated with patients' care, and initiatives to improve social and communication skills are also required for nurses to experience vigour and dedication.

摘要

目的

本文分析了护士个体特征、工作特征与工作投入之间的关系。

背景

当前护士短缺和离职率高,这使得人们有理由进一步研究工作满意度。与工作满意度密切相关的是工作投入,它由活力、奉献和专注三个维度构成,需要更多的实证证据来支持其相关性。大多数研究都关注组织特征,而降低了个体特征的相关性。

方法

本描述性相关性研究的数据是在 2006 年至 2007 年的 7 个月期间,从便利抽样的 412 名护士中收集的。使用的测量工具包括工作投入量表、一般健康问卷和专门的调查。

结果

就精神疾病发病率而言,49%的护士符合躯体症状标准,65.5%符合焦虑和失眠标准,4.6%符合社会功能障碍标准,10%符合严重抑郁标准。工作年限或专业类别对这些结果没有影响。与其他群体相比,护士长在几个工作压力源方面的得分明显更高。在投入方面,33%的护士表现出高度的奉献精神,20.4%表现出高度的活力,36.7%表现出高度的专注。活力和奉献的预测因素包括对工作岗位的满意度、更高的工作生活质量、较低的社会功能障碍和与患者护理相关的较低压力。

结论

应实施促进工作投入的策略。应更加关注工作环境,以保证工作满意度。还需要采取组织策略来减轻与患者护理相关的压力,并采取措施提高护士的社会和沟通技能,以增强他们的活力和奉献精神。

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