解释社会支持对工作压力源-压力反应关系的可变影响：感知到的支持交换模式的作用。
Explaining the Variable Effects of Social Support on Work-Based Stressor-Strain Relations: The Role of Perceived Pattern of Support Exchange.
作者信息
Nahum-Shani Inbal, Bamberger Peter A
机构信息
Institute for Social Research, University of Michigan, Ann Arbor, MI.
出版信息
Organ Behav Hum Decis Process. 2011 Jan 1;114(1):49-63. doi: 10.1016/j.obhdp.2010.09.002.
Seeking to explain mixed empirical findings regarding the buffering effect of social support on work-based stress-strain relations, we posit that whether an increase in the level of support received buffers or exacerbates the harmful effects of workload on employee health and well-being is contingent upon the general pattern characterizing an employee supportive exchanges across his/her close relationships. Specifically, we propose that the buffering effect of receiving social support depends on whether the employee perceives his/her social exchanges as reciprocal (support given equals support received), under-reciprocating (support given exceeds support received), or over-reciprocating (support received exceeds support given). Based on longitudinal data collected from a random sample of blue-collar workers, our findings support our predictions, indicating that the buffering effect of social support on the relationship between work hours (on the one hand) and employee health and well-being (on the other) varies as a function of the pattern of exchange relations between an employee and his/her close support providers.
为了解释关于社会支持对工作压力-应变关系的缓冲效应的混合实证研究结果，我们假定，所获得的支持水平的增加是缓冲还是加剧工作量对员工健康和幸福的有害影响，取决于员工在其亲密关系中支持性交流的总体模式。具体而言，我们提出，获得社会支持的缓冲效应取决于员工是否将其社会交流视为互惠（给予的支持等于收到的支持）、回报不足（给予的支持超过收到的支持）或回报过度（收到的支持超过给予的支持）。基于从蓝领工人随机样本收集的纵向数据，我们的研究结果支持了我们的预测，表明社会支持对工作时长（一方面）与员工健康和幸福（另一方面）之间关系的缓冲效应，会因员工与其亲密支持提供者之间的交换关系模式而有所不同。
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