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为什么向队友寻求帮助既是福也是祸:团队环境中寻求帮助和个体创造力的理论。

Why seeking help from teammates is a blessing and a curse: a theory of help seeking and individual creativity in team contexts.

机构信息

Department of Management, University of Pennsylvania, 3620 Locust Walk, Suite 3014 SHDH, Philadelphia, PA 19104, USA.

出版信息

J Appl Psychol. 2011 Mar;96(2):263-76. doi: 10.1037/a0021574.

Abstract

Research has not explored the extent to which seeking help from teammates positively relates to a person's own creativity. This question is important to explore as help seeking is commonly enacted in organizations and may come with reciprocation costs that may also diminish creativity. Results based on 291 employees in a single division of a large multinational organization revealed that seeking help predicted creativity and mediated the relationship between intrinsic motivation and creativity. However, help seekers also incurred reciprocation costs in that they tended to give more help to teammates, and giving help to teammates was negatively related to creativity. In general, giving higher levels of help attenuated the positive relationship between help seeking and creativity. We also tested an integrated model to show that help giving moderated the mediated relationship between intrinsic motivation and creativity via help seeking, such that higher levels of help giving attenuated this mediated effect. We discuss theoretical and practical implications recommending additional research regarding the interpersonal creative process in team contexts.

摘要

研究尚未探讨寻求队友帮助与个人创造力之间的积极关系程度。这个问题很重要,因为帮助寻求在组织中很常见,并且可能伴随着互惠成本,这也可能会降低创造力。基于一家大型跨国组织的一个部门的 291 名员工的研究结果表明,寻求帮助可以预测创造力,并在内在动机和创造力之间起中介作用。然而,寻求帮助的人也会产生互惠成本,因为他们往往会向队友提供更多的帮助,而向队友提供帮助与创造力呈负相关。总的来说,给予更多的帮助会削弱寻求帮助与创造力之间的积极关系。我们还测试了一个综合模型,表明帮助给予通过寻求帮助来调节内在动机与创造力之间的中介关系,即更高水平的帮助给予会减弱这种中介效应。我们讨论了理论和实践意义,建议在团队环境中进一步研究人际创造力过程。

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