Rutherford Angela
Aust Fam Physician. 2011 Jan-Feb;40(1-2):30-2.
A general practice in inner city Melbourne (Victoria), committed to ensuring quality standards of clinical care, developed a process for peer review of their doctors' performance. The aim was to ensure that there was a robust and fair process for evaluation of doctor performance from both a safety point of view, and from the perspective of contribution to team based practice.
This article describes the process and outcomes of this appraisal process.
From the springboard of weekly clinical meetings which address critical incidents and near misses, the practice doctors developed an annual process of formal performance review incorporating hard and soft indicators of clinical performance and compliance with professional and practice standards. This type of activity falls within the scope of quality improvement in general practice.
墨尔本(维多利亚州)市中心的一家全科诊所致力于确保临床护理的质量标准,为此制定了一个对医生表现进行同行评审的流程。目的是确保从安全角度以及对团队协作实践的贡献角度出发,有一个健全且公平的医生表现评估流程。
本文描述了该评估流程的过程和结果。
以每周处理重大事件和未遂事故的临床会议为出发点,该诊所的医生制定了一个年度正式绩效评估流程,纳入了临床绩效的硬指标和软指标以及对专业和诊所标准的遵守情况。这类活动属于全科医疗质量改进的范畴。