Department of Sociology of Health and Gerontology, Faculty of Health Sciences, Ben Gurion University of the Negev, Beer Sheva, Israel.
Gerontologist. 2011 Oct;51(5):617-29. doi: 10.1093/geront/gnr048. Epub 2011 Jun 23.
The study aims to examine job satisfaction of migrant live-in home care workers who provide care to frail older adults and to examine the extent to which quality of relationships between the care provider and care recipient and workplace characteristics is associated with job satisfaction.
A convenience sample that included 335 dyads of Philippine workers and their frail care recipients were recruited through 2 national home care agencies and snowballing. Multiple regression analyses examined the extent to which workplace characteristics, quality of relationships, care recipient characteristics, and care worker characteristics explain job satisfaction.
Scores for job satisfaction, quality of relationships, and workplace characteristics were strongly positive. Overall and intrinsic job satisfactions were explained by workers' qualifications, workplace characteristics, and quality of relationships from the perspective of care recipients, whereas satisfaction with benefits was affected by workplace characteristics and quality of relationships from the perspective of the care workers.
Findings suggest that workers who were better qualified in terms of more years of formal education and more years as care workers and who reported improved workplace characteristics, in particular more job decision authority and variety, reported increased job satisfaction. Therefore, enabling migrant live-in care workers more job decision authority and variety may increase their job satisfaction. More research is needed to deepen our understanding of additional job-related characteristics that explain job satisfaction among this group of care workers.
本研究旨在考察为体弱老年人提供护理的移徙住家护理员的工作满意度,并探讨护理提供者与护理接受者之间的关系质量和工作场所特征与工作满意度的关联程度。
通过 2 家全国性家庭护理机构和滚雪球的方式,招募了一个由 335 对菲律宾工人及其体弱护理接受者组成的便利样本。多元回归分析考察了工作场所特征、关系质量、护理接受者特征和护理工作者特征在多大程度上解释了工作满意度。
工作满意度、关系质量和工作场所特征的评分均为强正。总体和内在工作满意度由工人的资格、工作场所特征和护理接受者角度的关系质量来解释,而福利待遇满意度则受到工作场所特征和护理工作者角度的关系质量的影响。
研究结果表明,在正规教育年限和护理工作年限更长、工作场所特征(特别是更多的工作决策权和多样性)改善的情况下,工人的工作满意度更高。因此,赋予移徙住家护理员更多的工作决策权和多样性可能会提高他们的工作满意度。需要进一步研究,以加深我们对解释这组护理工作者工作满意度的其他与工作相关特征的理解。