Lau Wai-Man, Pang Janet, Chui William
Pharmacy Department, Our Lady of Maryknoll Hospital, Wong Tai Sin, Kowloon Department of Pharmacy, Tung Wah Hospital, Sheung Wan Department of Pharmacy, Queen Mary Hospital, Hong Kong.
Int J Pharm Pract. 2011 Aug;19(4):253-63. doi: 10.1111/j.2042-7174.2010.00085.x. Epub 2011 Feb 14.
To describe the relationship between job satisfaction of hospital pharmacists and the extent of their involvement in clinical pharmacy activities, and to examine if demographics and practice characteristics are associated with the extent of involvement in clinical pharmacy activities and job satisfaction.
A cross-sectional study was conducted by surveying with a self-administered questionnaire mailed to all full-time pharmacists employed by the Hospital Authority, Hong Kong.
Respondents reporting job and career satisfaction averaged near the neutral point. The results indicated an unmet expectation of work balance between clinical activities and drug distribution, with the majority of responding pharmacists desiring a shift of work balance from more drug distributive roles towards more clinical activities. The results also suggested that an unmet expectation in work balance affects job and career satisfaction, particularly in younger, frontline pharmacists.
Younger, frontline pharmacists reported lower job satisfaction and a greater gap of unmet expectations in their work balance. This study highlights the importance of pharmacists' involvement in clinical activities, as job enrichment would improve job satisfaction and maximise benefits towards patients and healthcare organisations.
描述医院药剂师的工作满意度与其参与临床药学活动程度之间的关系，并探讨人口统计学和实践特征是否与参与临床药学活动的程度及工作满意度相关。
通过向香港医院管理局聘用的所有全职药剂师邮寄自填式问卷进行横断面研究。
报告工作和职业满意度的受访者平均接近中性点。结果表明，临床活动与药品分发之间的工作平衡期望未得到满足，大多数回复的药剂师希望工作平衡从更多的药品分发角色转向更多的临床活动。结果还表明，工作平衡方面未得到满足的期望会影响工作和职业满意度，尤其是在年轻的一线药剂师中。
年轻的一线药剂师报告的工作满意度较低，并且在工作平衡方面未得到满足的期望差距更大。本研究强调了药剂师参与临床活动的重要性，因为工作丰富化将提高工作满意度，并使患者和医疗保健组织获得最大利益。
