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护理人员如何看待电子交接班报告的使用?一项基于问卷调查的研究。

How does nursing staff perceive the use of electronic handover reports? A questionnaire-based study.

作者信息

Meum Torbjørg, Wangensteen Gro, Soleng Karen S, Wynn Rolf

机构信息

Telemedicine Research Group, Department of Clinical Medicine, University of Tromsø, 9038 Tromsø, Norway.

出版信息

Int J Telemed Appl. 2011;2011:505426. doi: 10.1155/2011/505426. Epub 2011 Jun 9.

DOI:10.1155/2011/505426
PMID:21760779
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC3134089/
Abstract

Following the implementation of electronic nursing records in a psychogeriatric ward, we examined nursing staff's attitudes and perceptions to the implementation of an electronic handover routine. A web-based anonymous and secure questionnaire was distributed by e-mail to all nursing staff at a psychogeriatric ward at a university hospital. Most respondents were satisfied with the electronic handover, and they believed they managed to keep informed by the new routine. The simultaneous introduction of a morning meeting, to ensure a forum for oral professional discussion, was a success. A minority of staff did not fully trust the information conveyed in the electronic handover, and a significant proportion expressed a need for guidance in using the system. Staff that had a high level of trust in written reports believed these saved time, had little trouble finding time and a place to read the reports, and were more positive to the new handover routine.

摘要

在一家老年精神科病房实施电子护理记录后,我们调查了护理人员对实施电子交接班程序的态度和看法。通过电子邮件向一家大学医院老年精神科病房的所有护理人员发放了一份基于网络的匿名且安全的问卷。大多数受访者对电子交接班感到满意,并且他们认为自己能够通过新程序随时了解情况。同时引入晨会以确保有一个进行专业口头讨论的平台,这很成功。少数工作人员不完全信任电子交接班中传达的信息,并且很大一部分人表示需要使用该系统的指导。对书面报告高度信任的工作人员认为这些报告节省了时间,找时间和地点阅读报告没有困难,并且对新的交接班程序更积极。

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