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如何评估你的性健康服务质量。

How to assess quality in your sexual health service.

机构信息

Whittall Street Clinic, Whittall Street, Birmingham B4 6DH, UK.

出版信息

Sex Transm Infect. 2011 Oct;87(6):508-10. doi: 10.1136/sextrans-2011-050107. Epub 2011 Jul 18.

Abstract

Previous improvements in NHS have largely focused on increasing service capacity to ensure the provision of universal, comprehensive healthcare at the point of need in the UK. However, public expectations of the NHS are changing, triggered by increased access to information and media coverage of a series of lapses in quality and geographical inequity of care. The NHS also faces the challenges posed by a changing family structure, an ageing population, advancing technology and economic uncertainty. To meet these challenges, improvements in quality rather than just quantity have become a focus of the new NHS. This article provides an overview of quality and how to measure it in sexual health services.

摘要

此前英国国家医疗服务体系(NHS)的改进主要集中在增加服务能力上,以确保在英国有需要时提供普遍、全面的医疗保健。然而,公众对国民保健制度的期望正在发生变化,这是由于信息获取的增加以及媒体对一系列质量失误和医疗保健地域不平等的报道。国民保健制度还面临着家庭结构变化、人口老龄化、技术进步和经济不确定性带来的挑战。为了应对这些挑战,提高质量而非仅仅增加数量已成为新 NHS 的重点。本文概述了性健康服务中的质量以及如何衡量质量。

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