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多层次研究动机文化智力、组织多样性氛围和文化销售:来自美国房地产公司的证据。

A multilevel investigation of motivational cultural intelligence, organizational diversity climate, and cultural sales: evidence from U.S. real estate firms.

机构信息

Department of Management and Organization, Michael G.Foster School of Business, University of Washington, Seattle, WA 98195-3226, USA.

出版信息

J Appl Psychol. 2012 Jan;97(1):93-106. doi: 10.1037/a0024697. Epub 2011 Aug 1.

DOI:10.1037/a0024697
PMID:21806296
Abstract

Adopting a multilevel theoretical framework, the authors examined how motivational cultural intelligence influences individual cultural sales--the number of housing transactions occurring between people of different cultural origins. Data from 305 real estate agents employed at 26 real estate firms in the United States demonstrated that an individual's motivational cultural intelligence is positively related to his or her cultural sales. This positive relationship is enhanced by the firm's motivational cultural intelligence and diversity climate. The authors discuss the theoretical and practical implications of their findings in a workplace context that involves cross-cultural interpersonal interactions.

摘要

采用多层次理论框架,作者研究了动机文化智力如何影响个体的文化销售——不同文化背景的人之间发生的房屋交易数量。来自美国 26 家房地产公司的 305 名房地产经纪人的数据表明,个人的动机文化智力与其文化销售呈正相关。这种积极的关系受到公司的动机文化智力和多样性氛围的增强。作者在涉及跨文化人际互动的工作场所背景下讨论了他们研究结果的理论和实践意义。

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