Bouland Daniel L, Fink Ed, Fontanesi John
Department of Medicine, University of California, San Diego, La Jolla, CA 92093-0821, USA.
J Med Pract Manage. 2011 May-Jun;26(6):331-5.
In this paper, we describe: 1) the environmental forces driving performance measurement and management in the University of California San Diego Department of Medicine; 2) the systematic process used by the department to implement a Balanced Scorecard; 3) the initial direct and indirect outcomes of this effort; 4) the opportunities and challenges to the Balanced Scorecard as a management directive; and 5) future directions.
在本文中，我们描述了：1）推动加利福尼亚大学圣地亚哥分校医学部绩效衡量与管理的环境力量；2）该部门用于实施平衡计分卡的系统流程；3）这项工作最初的直接和间接成果；4）平衡计分卡作为一项管理指令所面临的机遇与挑战；以及5）未来的方向。
