Orr Debra E
Roosevelt University, Chicago, IL, USA.
Adv Health Care Manag. 2011;10:199-213. doi: 10.1108/s1474-8231(2011)0000010018.
Developing greater synergies will become increasingly necessary as the pressure on the health-care industry continues to increase. This research looks at the required characteristics to create positive working relationships with clinical staff in a health-care organization from the perspective of nonclinical staff. Ten different U.S. hospitals participated in this qualitative study with over 200 individual participants. A recipe for successful relationship building from a nonclinical perspective is included.
随着医疗行业面临的压力持续增加，增强协同效应将变得愈发必要。本研究从非临床工作人员的视角，探讨了在医疗机构中与临床工作人员建立积极工作关系所需具备的特质。十家不同的美国医院参与了这项定性研究，有超过200名个体参与者。其中还包含了从非临床角度构建成功关系的方法。
