Pieters Angèle, Akkermans Henk, Franx Arie
Tilburg University, Tilburg, The Netherlands.
Adv Health Care Manag. 2011;10:321-44. doi: 10.1108/s1474-8231(2011)0000010025.
This chapter reports on an action research case study of integrated obstetric care in the Netherlands. Efficient and patient-friendly patient flows through integrated care networks are of major societal importance. How to design and develop such interorganizational patient flows is still a nascent research area, especially when dealing with a large number (n>3) of stakeholders. We have shown that a modification of an existing method to support interorganizational collaboration by system dynamics-based group model building (GMB) (the Renga method, Akkermans, 2001) may be effective in achieving such collaboration.
本章报告了荷兰综合产科护理的一项行动研究案例。通过综合护理网络实现高效且对患者友好的患者流程具有重大的社会意义。如何设计和开发这种组织间的患者流程仍是一个新兴的研究领域,尤其是在涉及大量(n>3)利益相关者的情况下。我们已经表明,通过基于系统动力学的群体模型构建(GMB)(伦加方法,阿克曼斯,2001年)对现有方法进行修改,可能有效地实现这种协作。