患者和普通牙科医生对普通牙科实践组织方面的看法。
Views of patients and general dental practitioners on the organizational aspects of a general dental practice.
机构信息
ResearcherLecturerLecturerProfessor, Department of Preventive and Restorative Dentistry, School of Dentistry, Radboud University Nijmegen Medical Centre, Nijmegen, The Netherlands.
出版信息
Health Expect. 2014 Feb;17(1):129-37. doi: 10.1111/j.1369-7625.2011.00737.x. Epub 2011 Nov 10.
OBJECTIVE
To examine the views of patients and general dental practitioners (GDPs) on the organizational aspects of a general dental practice and to see whether their views differ.
BACKGROUND
Health care has increasingly centred on the patient over the last two decades, and the patients' opinions have been taken more seriously. Although in other health-care sectors research on organizational aspects has been performed, research in dental care is lacking on this subject.
DESIGN
We developed two questionnaires covering 41 organizational aspects of a general dental practice: one for GDPs and one for dental patients. The questionnaires were handed out in dental practices to 5000 patients and sent to 500 GDPs.
RESULTS
We describe the results of the organizational aspects mentioned most by 25% of the dental patients. For most aspects, the views of the patients and GDPs differed significantly. However, both respondent groups mentioned the same category the most.
CONCLUSIONS
The results of this study could be used on a policy level for the development of guidelines and on a practice level for individual GDPs to adjust practice management to the preferences of patients.
目的
调查患者和普通牙科医生（GDP）对普通牙科实践组织方面的看法，并观察他们的看法是否存在差异。
背景
在过去的二十年中，医疗保健越来越以患者为中心，患者的意见也越来越受到重视。尽管在其他医疗保健领域已经进行了关于组织方面的研究，但在牙科护理领域，关于这一主题的研究还很缺乏。
设计
我们开发了两份涵盖普通牙科实践 41 个组织方面的问卷：一份是针对 GDP 的，一份是针对牙科患者的。问卷分发给 5000 名患者，并寄给 500 名 GDP。
结果
我们描述了被 25%的牙科患者提到最多的组织方面的结果。对于大多数方面，患者和 GDP 的观点存在显著差异。然而，两个受访者群体都提到了最多的同一类别。
结论
本研究的结果可用于制定政策层面的指导方针和个体 GDP 实践层面，以调整实践管理以满足患者的偏好。
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