Horner R H, Thompsen L S, Storey K
Specialized Training Program, University of Oregon, Eugene 97403-5215.
Ment Retard. 1990 Aug;28(4):227-31.
The functional relation between feedback by a case manager and improved writing of Individual Habilitation Plan (IHP) objectives in adult service agencies was assessed. Feedback on seven features of IHP objectives was delivered by the local case manager to program staff of four agencies providing residential or vocational support to adults with moderate to severe disabilities. The results demonstrate that each of the four agencies improved the quality of their written objectives after receiving feedback from the case manager and maintained those gains 18 months after feedback was terminated. Implications for case managers as feedback agents were discussed.
评估了成人服务机构中个案管理员的反馈与个人康复计划（IHP）目标撰写质量提高之间的功能关系。当地个案管理员就IHP目标的七个特征向四个为中度至重度残疾成年人提供住宿或职业支持的机构的项目工作人员提供了反馈。结果表明，四个机构中的每一个在收到个案管理员的反馈后都提高了其书面目标的质量，并在反馈终止18个月后保持了这些成果。讨论了个案管理员作为反馈主体的意义。
