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医院护士工作满意度再探讨:系统评价。

Job satisfaction among hospital nurses revisited: a systematic review.

机构信息

Peking University School of Nursing, #38 Xueyuan Road, Hai Dian District, Beijing 100191, PR China.

出版信息

Int J Nurs Stud. 2012 Aug;49(8):1017-38. doi: 10.1016/j.ijnurstu.2011.11.009. Epub 2011 Dec 19.

Abstract

BACKGROUND

The current nursing shortage and high turnover is of great concern in many countries because of its impact upon the efficiency and effectiveness of any healthcare delivery system. Recruitment and retention of nurses are persistent problems associated with job satisfaction.

OBJECTIVE

To update review paper published in 2005.

DESIGN

This paper analyses 100 papers relating to job satisfaction among hospital nurses derived from systematic searches of seven databases covering English and Chinese language publications 1966-2011 (updating the original paper with 46 additional studies published 2004-2011).

FINDINGS

Despite varying levels of job satisfaction across studies, sources and effects of job satisfaction were similar. Hospital nurse job satisfaction is closely related to working conditions and the organizational environment, job stress, role conflict and ambiguity, role perception and role content, organizational and professional commitment.

CONCLUSIONS

More research is required to understand the relative importance of the many identified factors relating to job satisfaction of hospital nurses. It is argued that the absence of a robust causal model reflecting moderators or moderator is undermining the development of interventions to improve nurse retention.

摘要

背景

当前许多国家都非常关注护理人员短缺和高离职率的问题,因为这会影响任何医疗保健提供系统的效率和效果。招聘和留住护士一直是与工作满意度相关的问题。

目的

更新 2005 年发表的综述论文。

设计

本文分析了从七个数据库中系统搜索到的 100 篇与医院护士工作满意度相关的论文,这些论文涵盖了 1966 年至 2011 年的英文和中文出版物(用 2004 年至 2011 年发表的 46 项额外研究更新了原始论文)。

发现

尽管研究之间的工作满意度水平不同,但工作满意度的来源和影响是相似的。医院护士的工作满意度与工作条件和组织环境、工作压力、角色冲突和模糊性、角色认知和角色内容、组织和专业承诺密切相关。

结论

需要进一步研究,以了解与医院护士工作满意度相关的众多因素的相对重要性。有人认为,缺乏反映调节因素或调节因素的稳健因果模型,正在阻碍制定改善护士留用的干预措施。

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