Asahina Kan
Mutsumi-cho Clinic.
Gan To Kagaku Ryoho. 2011 Dec;38 Suppl 1:17-9.
Home-based patient care involves several different care services of specialties, so that it is crucial to share patient information effectively among the caregivers. To overcome the problems with conventional means for storing and sharing information, we introduced Cybozu Live , a cloud-based groupware provided for free of charge. As a result, the amount of information shared increased while telephone and facsimile transactions dramatically decreased. A questionnaire survey revealed that the caregivers generally appreciated the use of this groupware; they felt that more information was needed for tasks while the load of using telephone and facsimile is minimal. We found the followings through our experiences: 1 ) Simply sharing information can largely contribute to supporting patients and their families; 2 ) Awareness of patients, families and caregivers is more important in the homecare information sharing than are numerical data; 3 ) Effective information sharing creates a sense of togetherness of the team beyond mere co-operation among the staff; 4 ) Effective information sharing provides learning opportunities for caregivers; and 5 ) An appropriate tool such as Cybozu Live is needed for effective information sharing.
居家患者护理涉及多种不同专业的护理服务,因此护理人员之间有效共享患者信息至关重要。为克服传统信息存储和共享方式存在的问题,我们引入了Cybozu Live,一款免费的基于云的群件。结果,共享的信息量增加,而电话和传真业务大幅减少。问卷调查显示,护理人员普遍认可使用这款群件;他们认为任务需要更多信息,而使用电话和传真的负担最小。通过我们的经验,我们发现以下几点:1)简单地共享信息在很大程度上有助于支持患者及其家庭;2)在家庭护理信息共享中,患者、家庭和护理人员的意识比数字数据更重要;3)有效的信息共享营造了团队的团结感,而不仅仅是工作人员之间的合作;4)有效的信息共享为护理人员提供了学习机会;5)有效信息共享需要诸如Cybozu Live这样的合适工具。