Department of Psychology, University of Montreal, Montréal, Canada.
Nurs Health Sci. 2012 Mar;14(1):8-17. doi: 10.1111/j.1442-2018.2011.00650.x. Epub 2012 Jan 30.
In this study, we investigated the role of psychological empowerment as a protective factor for burnout among workers exposed to work-related stressors (e.g. daily hassles, overload, job changes). A cross-sectional questionnaire study was conducted, with a convenience sample of 401 healthcare workers. Hierarchical multiple regressions were performed to test main and moderating effects of empowerment cognitions. Results revealed partial support for the hypotheses. Only the job meaningfulness cognition exerts a beneficent main effect on all burnout symptoms beyond the effect of stressors. Some moderating effects differing according to burnout dimensions were also found. Most interestingly, high levels of empowerment cognitions accentuate the effect of change-related resources in the reduction of emotional exhaustion. Because psychological empowerment has beneficial effects, organizations could rely on different strategies to enhance it.
在这项研究中，我们调查了心理授权作为一种保护因素的作用，以防止暴露于工作相关应激源（如日常琐事、超负荷、工作变化）的工作者产生倦怠。采用横断面问卷调查法，对 401 名医护人员进行了便利抽样。采用分层多元回归分析检验了授权认知的主要和调节作用。结果部分支持了假设。只有工作意义认知对所有倦怠症状除了应激源的影响之外，具有有益的主要影响。还发现了一些根据倦怠维度而不同的调节作用。最有趣的是，高水平的授权认知强调了与变化相关的资源在减轻情绪耗竭方面的作用。因为心理授权有有益的影响，组织可以依靠不同的策略来增强它。
