Can patients help teach professionalism and empathy to dental students? Adding patient videos to a lecture course.

A key aspect of predoctoral dental education involves ethics/professionalism and interpersonal communications. Empathy is an integral aspect of both. This study at the Schulich School of Medicine and Dentistry, University of Western Ontario, examined predoctoral students' perspectives to determine the impact of new educational methodologies designed to integrate patients' voices into a patient management lecture course. Videos of patients describing their dental experiences were added along with classroom discussion and students' reflective journals on the topics raised. Early results indicate that students perceived this innovation enhanced the teaching of professionalism, raised their awareness of the importance of empathy, and was a well-received addition to the course.