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医患连续性对家庭医生和治疗关系的情绪影响。

Emotional effects of continuity of care on family physicians and the therapeutic relationship.

机构信息

Queen's University, Department of Family Medicine, Kingston, ON, Canada.

出版信息

Can Fam Physician. 2012 Feb;58(2):178-85.

PMID:22337743
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC3279275/
Abstract

OBJECTIVE

To explore conceptions of continuity of care among family physicians in traditional practices, family medicine-trained physicians working in episodic care, and family medicine residents to better understand the emotional effects on physicians of establishing long-term relationships with patients as a starting point for developing a tool to measure the qualitative connections between physicians and their patients.

DESIGN

Qualitative descriptive study using focus groups.

SETTING

Traditional family practice, family medicine residency training, and episodic-care settings in Kingston, Ont.

PARTICIPANTS

Three groups of first-year family medicine residents (n = 18), 2 groups of family physicians in established traditional practice (n = 9), and 2 groups of family physicians working in episodic-care settings (n = 10).

METHODS

Using focus groups, a semistructured discussion guide, and a phenomenologic approach, we explored residents' and practising physicians' conceptions about continuity of care, predominantly exploring the emotional effects on physicians of providing care for a group of patients over time.

MAIN FINDINGS

Providing care for patients over time and developing a deep knowledge of, and often a deep connection to, patients affected physicians in various ways. Most of these effects were rewarding: feelings of connection, trust, curiosity, enhanced professional competence (diagnostically and therapeutically), personal growth, and being cared for and respected. Some, however, were distressing: anxiety, grief, frustration, boundary issues, and negative effects on personal life.

CONCLUSION

Family physicians experience myriad emotions connected with providing care to patients. Knowledge of what physicians find rewarding from their long-term connections with patients, and of the difficulties that arise, might be useful in further understanding interpersonal continuity of care and the therapeutic relationship, and in informing resident education about developing therapeutic relationships, evaluating resident educational experiences with continuity of care, and addressing physician burnout.

摘要

目的

探索传统行医模式下的家庭医生、从事偶发性医疗服务的家庭医学培训医师以及家庭医学住院医师对连续性护理概念的理解,以便更好地了解医生与患者建立长期关系对其产生的情感影响,进而开发一种衡量医生与其患者之间定性联系的工具。

设计

采用焦点小组的定性描述性研究。

地点

安大略省金斯顿的传统家庭实践、家庭医学住院医师培训和偶发性医疗服务环境。

参与者

三组一年级家庭医学住院医师(n=18)、两组在传统行医模式下工作的家庭医生(n=9)和两组在偶发性医疗服务环境中工作的家庭医生(n=10)。

方法

使用焦点小组、半结构化讨论指南和现象学方法,我们探讨了住院医师和执业医师对连续性护理概念的理解,主要探索随着时间的推移为一组患者提供护理对医生产生的情感影响。

主要发现

随着时间的推移为患者提供护理,并深入了解患者,通常与患者建立深厚的联系,这对医生产生了多种影响。这些影响大多是有益的:有联系感、信任感、好奇心、增强的专业能力(诊断和治疗)、个人成长、被关心和尊重。然而,有些则令人痛苦:焦虑、悲伤、沮丧、边界问题以及对个人生活的负面影响。

结论

家庭医生在为患者提供护理时会经历各种情绪。了解医生从与患者的长期关系中获得的有益之处,以及出现的困难,可能有助于进一步理解人际连续性护理和治疗关系,并为住院医师教育提供信息,包括发展治疗关系、评估住院医师连续性护理教育体验以及解决医生倦怠问题。

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本文引用的文献

1
Continuity of care: differing conceptions and values.连续护理:不同的概念和价值观。
Can Fam Physician. 2011 Aug;57(8):915-21.
2
Becoming a caregiver: attachment theory and poorly performing doctors.成为照顾者:依恋理论与表现不佳的医生。
Med Educ. 2010 Feb;44(2):125-31. doi: 10.1111/j.1365-2923.2009.03556.x.
3
Demands, values, and burnout: relevance for physicians.需求、价值观和倦怠:对医生的相关性。
Can Fam Physician. 2009 Dec;55(12):1224-1225, 1225.e1-6.
4
Why use theories in qualitative research?为什么在定性研究中使用理论?
BMJ. 2008 Aug 7;337:a949. doi: 10.1136/bmj.a949.
5
Stress, burnout, and strategies for reducing them: what's the situation among Canadian family physicians?压力、职业倦怠及其缓解策略:加拿大家庭医生的现状如何?
Can Fam Physician. 2008 Feb;54(2):234-5.
6
Are continuity of care and teamwork incompatible?连续性护理与团队合作是否相互矛盾?
Med Care. 2007 Jan;45(1):6-7. doi: 10.1097/01.mlr.0000253165.03466.e3.
7
'Two sides of the coin'--the value of personal continuity to GPs: a qualitative interview study.硬币的两面——个人连续性对全科医生的价值:一项定性访谈研究
Fam Pract. 2006 Aug;23(4):461-8. doi: 10.1093/fampra/cml010. Epub 2006 Apr 4.
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Indices for continuity of care: a systematic review of the literature.连续性护理指标:文献系统综述
Med Care Res Rev. 2006 Apr;63(2):158-88. doi: 10.1177/1077558705285294.
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Continuity of care: is the personal doctor still important? A survey of general practitioners and family physicians in England and Wales, the United States, and The Netherlands.连续性医疗:私人医生仍然重要吗?对英格兰、威尔士、美国和荷兰的全科医生和家庭医生的一项调查。
Ann Fam Med. 2005 Jul-Aug;3(4):353-9. doi: 10.1370/afm.351.
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Interpersonal continuity of care and patient satisfaction: a critical review.人际连续性护理与患者满意度:一项批判性综述。
Ann Fam Med. 2004 Sep-Oct;2(5):445-51. doi: 10.1370/afm.91.