Moore S T
School of Social Work, University of Missouri, Columbia 65211.
Soc Work. 1990 Sep;35(5):444-8.
Case management is a major component of the current mainstream of social work practice. Nevertheless, the field has failed to adequately conceptualize case management. The first step in defining case management practice is to separate it from the administrative structure that forms the context of practice. The next step is to delineate the two basic dimensions of case management--enabling and facilitating. The role of the social work case manager is to integrate formal systems of care with the activities of families and primary groups. Case management practice focuses on enabling individuals and primary groups to reach their full potential and on facilitating more effective interaction with the larger social environment. The case management grid illustrates how social work practitioners integrate enabling and facilitating into their practice approaches.
个案管理是当前社会工作主流实践的一个主要组成部分。然而，该领域尚未充分对个案管理进行概念化。定义个案管理实践的第一步是将其与构成实践背景的行政结构区分开来。下一步是勾勒出个案管理的两个基本维度——赋能和促进。社会工作个案管理者的角色是将正式的照护系统与家庭及主要群体的活动整合起来。个案管理实践侧重于使个人和主要群体充分发挥其潜力，并促进与更广泛社会环境的更有效互动。个案管理网格说明了社会工作从业者如何将赋能和促进融入其实践方法中。
